How do I cancel my custom domain subscription?


Domains are valid for 1 year from date of sign-up. You can choose for them to Renew automatically or not.

To cancel automatic renewal go to "My Domains" page via your Account's page and disable the auto-renewal.

Note that the custom domain info will only show to the admin that purchased the custom domain. 

As a courtesy we will notify you via email before your domain renews (excludes domains purchased directly via support). However note that emails can be missed or blocked, therefore we suggest making a note on your calendar as canceling is your responsibility and domain charges are nonrefundable.

For domains purchased directly via support, your domains will not renew automatically.

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